Elevate Your Policyholders’ LTC Journey—Before and During Claims.

Elevate Your Policyholders’ LTC Journey—Before and During Claims.

Elevate Your Policyholders’ LTC Journey—Before and During Claims.

Waterlily offers personalized, AI-driven tools that help LTC policyholders plan and optimize their coverage—improving satisfaction, retention, and overall outcomes.

Waterlily offers personalized, AI-driven tools that help LTC policyholders plan and optimize their coverage—improving satisfaction, retention, and overall outcomes.

Most LTC policyholders lack a clear plan for when and how they’ll use their coverage. By integrating Waterlily, carriers can guide policyholders—both pre-claim and on-claim—to make informed decisions, ensure they get the care they need, and stay engaged every step of the way.

Unlock Powerful Benefits

Boost Policyholder Satisfaction

Boost Policyholder Satisfaction

Offer interactive planning rather than static brochures—empowering users with clarity on coverage and costs.

Offer interactive planning rather than static brochures—empowering users with clarity on coverage and costs.

Strengthen Retention

Strengthen Retention

Reduce policy lapses or disenchantment by showing ongoing value, especially if premiums or benefits must adjust.

Reduce policy lapses or disenchantment by showing ongoing value, especially if premiums or benefits must adjust.

Improve Digital Engagement

Improve Digital Engagement

Give policyholders a cutting-edge, user-friendly experience that fosters trust and loyalty to your brand.

Give policyholders a cutting-edge, user-friendly experience that fosters trust and loyalty to your brand.

Minimize Confusion Around Rate Actions

Minimize Confusion Around Rate Actions

Walk users through new premium or benefit options in a transparent, personalized way.

Walk users through new premium or benefit options in a transparent, personalized way.

Enhance Overall Care Outcomes

Enhance Overall Care Outcomes

Encourage proactive planning so policyholders get the right care, at the right time.

Encourage proactive planning so policyholders get the right care, at the right time.

Pre-Claim Policyholders

Pre-Claim Policyholders

  • Identify coverage gaps early on and consider adding supplemental products if needed.

  • Develop realistic care plans—like deciding who will provide help and how they’ll fund out-of-pocket costs.

  • Avoid crisis-mode decisions by educating families on care preferences and financial strategies in advance.

On-Claim Policyholders

On-Claim Policyholders

  • Map out the remainder of their care journey, ensuring existing coverage is used optimally.

  • Uncover options like adjusting care environments or family caregiving support so benefits can stretch further.

  • Help families coordinate caregiving roles and maintain the best possible quality of life during a challenging time.

Case Studies

Case Studies

See how top advisors and carriers use Waterlily to enhance policyholder engagement, simplify rate actions, and improve retention.

See how top advisors and carriers use Waterlily to enhance policyholder engagement, simplify rate actions, and improve retention.

Waterlily guides clients through carrier rate options

Waterlily guides clients through carrier rate options

When premiums or benefits must change, Waterlily clarifies each option—helping policyholders see the continued value of staying covered. By guiding them through individualized scenarios, you preserve trust and reduce frustration.

Empower Policyholders with a Clear, Confident LTC Experience.

See how Waterlily transforms policyholder engagement—before and during a claim.

See how Waterlily transforms policyholder engagement—before and during a claim.

FAQs

FAQs

FAQs

How does Waterlily integrate with existing carrier systems?

How does Waterlily integrate with existing carrier systems?

How does Waterlily integrate with existing carrier systems?

Can it handle complex rate actions or benefit changes?

Can it handle complex rate actions or benefit changes?

Can it handle complex rate actions or benefit changes?

Still have more questions? Contact us

Still have more questions? Contact us

© Waterlily Caregiving 2025. All Rights Reserved.

+1 (510) 239 7411

Location

401 Harrison St UNIT 5A
San Francisco, CA 94105

© Waterlily Caregiving 2025. All Rights Reserved.

+1 (510) 239 7411

Location

401 Harrison St UNIT 5A
San Francisco, CA 94105

© Waterlily Caregiving 2025. All Rights Reserved.

+1 (510) 239 7411

Location

401 Harrison St UNIT 5A
San Francisco, CA 94105

© Waterlily Caregiving 2025. All Rights Reserved.

+1 (510) 239 7411

Location

401 Harrison St UNIT 5A
San Francisco, CA 94105